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ShopMate - Multi-Service Marketplace Website & Mobile App
ShopMate (Pvt) LtdE-Commerce, Marketplace & Mobility ServicesKurunegala, Sri LankaJanuary 2024
The challenge
ShopMate needed a unified digital platform capable of bringing multiple everyday services into one accessible ecosystem. The platform had to support service discovery across vehicle rentals, local products, groceries, and community listings while providing customers with a smooth transition from web discovery to secure mobile-app interactions.
The challenge was to create a scalable website and mobile experience that could serve both customers and service providers while keeping the platform simple, trustworthy, and easy to navigate as new categories and locations are added. ShopMate's current public platform emphasizes verified providers, transparent pricing, account-based transactions, and support for confirmed bookings and orders.
What we built
Mistravora developed ShopMate's website and mobile application as a connected digital marketplace experience.
The website was designed as the public discovery layer, enabling users to explore ShopMate services, browse available categories, review listings, understand pricing and availability, and discover vendors before continuing into the application.
The mobile experience supports the transactional side of the platform, including account-based interactions and service workflows. ShopMate's public customer app currently supports vehicle rental discovery and booking, verified vehicle owners, transparent pricing, in-app communication, and customer support
Results
Developed a unified website and mobile application ecosystem for ShopMate
Created a public marketplace experience for service and product discovery
Enabled users to discover vehicle rentals, products, groceries and Free Zone listings
Connected website discovery with secure app-based booking and service workflows
Built a scalable structure capable of supporting multiple service categories
Improved accessibility across desktop, mobile web and mobile application experiences
Created a consistent digital experience for customers and service providers
Supported location-based marketplace discovery across Sri Lanka
Built the platform around clear pricing, availability and provider information
Established a scalable digital foundation for future ShopMate service expansion
Outcome
ShopMate now operates with a unified web and mobile presence that gives users a clear path from discovering services online to completing relevant actions through the mobile application.
The resulting platform provides ShopMate with a scalable digital foundation for expanding service categories, onboarding vendors, supporting location-based discovery, and delivering a more structured experience for both customers and service providers.
The live website currently presents ShopMate as a Sri Lanka-focused marketplace covering rentals, products, groceries, and Free Zone listings, while the mobile app supports account-based rental and service interactions.
ShopMate is a Sri Lankan multi-service marketplace that combines several everyday service categories within one digital ecosystem.
Mistravora worked across both the web and mobile sides of the platform,
helping create a consistent experience across different customer touchpoints.
Platform Scope
ShopMate was designed as a multi-service platform rather than a single-purpose application, allowing different categories to operate under one recognizable digital experience.
Vehicle Rentals
Rental discovery for cars, bikes, tuk-tuks and vans.
ShopMate Mart
Marketplace products from local sellers.
Grocery
Grocery and essential-product discovery.
Free Zone
Community-focused free listings.
How the Experience Connects
- Users discover available services through the public platform.
- They review relevant listings, availability and service information.
- Supported actions continue through the mobile application.
Built for Expansion
The platform was structured so additional categories, providers, locations and service journeys can be introduced as ShopMate grows.
The project reflects Mistravora's approach to treating web, mobile and business requirements as parts of one connected digital product.
Web Application DevelopmentMobile App DevelopmentResponsive Web DesignMarketplace Platform ArchitectureLocation-Based Service DiscoveryCustomer Account WorkflowsVendor & Service IntegrationBooking & Order WorkflowsAPI IntegrationMobile-First UI/UX
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