Amaluna Resorts — Booking System

Amaluna ResortsHospitalityKurunegala, Sri LankaFebruary 2024

The challenge

Amaluna Resorts handled bookings by phone and email, resulting in double bookings and a poor guest experience.

What we built

We built a real-time online booking system with automated confirmations, a guest portal, and channel management.

Results

70% increase in direct bookings

Double bookings eliminated

Guest self-service portal

Automated confirmation and reminders

Outcome

Direct bookings increased by 70% and double bookings were eliminated entirely.

Amaluna Resorts wanted to move away from manual booking management. We delivered a real-time online booking system with a guest portal for self-service reservations, automated email confirmations and reminders, and channel management to sync availability across platforms. Direct bookings surged and double bookings became a thing of the past.

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